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  • Privacy Policy

Terms of Use & Privacy Policy

This page explains how CanAm Trucks Inc. (“Company”, “we”, “us”, “our”) allows you to access and use our website, and how we collect, use, and protect information gathered through digital channels.

1. Website Use & Acceptable Conduct

Our website, including all content, media, downloads, and online tools, is provided for commercial customers evaluating fleet upfitting services. By using the site you confirm you are authorized to act on behalf of a business or organization.

You agree not to misuse the site, interfere with its security or availability, or attempt to gain unauthorized access to any accounts, systems, or data. We may suspend access if we detect malicious or abusive activity.

All text, graphics, media assets, and documentation are owned or licensed by CanAm Trucks Inc. You may reference public content for internal evaluation, but you may not redistribute, resell, or publish it without written consent.

We make reasonable efforts to keep specifications accurate and up to date, but all information is provided “as is” and may change without notice. Availability of services, lead times, and product partners is confirmed only through a signed proposal.

To the fullest extent permitted by law, we are not liable for any damages arising from use of the website, reliance on posted information, or temporary unavailability. Any disputes are governed by the laws of North Carolina.

2. Information We Collect

Contact and quote forms collect business contact details, project requirements, and optional attachments so our engineering and sales teams can respond to requests.

We use Google Analytics to understand aggregate traffic patterns (pages visited, device/browser type, rough geography, and referral sources). IP addresses are truncated and stored in accordance with Google’s policies.

Cookies and similar technologies support core functionality, remember preferences, and measure campaign performance. You can adjust cookie settings inside your browser or install the Google Analytics opt-out add-on.

3. How We Use Information

Data collected through the site is used to respond to requests, qualify projects, schedule consultations, send operational updates, improve the website, and secure our systems. We do not sell personal information or trade data lists.

Some educational articles and resource summaries may be assisted by AI tools, but all final content is reviewed by our subject-matter specialists. User submissions are never fed to external AI training models.

4. Service Providers & Data Sharing

We share information with trusted processors that help operate the site (hosting, analytics, form handling, CRM, marketing automation) under contractual confidentiality obligations. We may also disclose data if required by law, to enforce agreements, or to protect safety.

5. Retention & Security

Project inquiries, proposals, and related correspondence are retained as part of our commercial records. We evaluate retention periods annually and securely delete or anonymize data when no longer needed. We employ administrative, technical, and physical safeguards, but no system is 100% secure.

6. Your Choices & Rights

Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict the processing of your personal information. To exercise a right or request data portability, contact us using the details below. We will verify identity before fulfilling a request.

To opt out of Google Analytics measurement you can install Google’s browser add-on available at tools.google.com/dlpage/gaoptout. You may also adjust email preferences or unsubscribe from campaign messages directly within those communications.

7. International Data Transfers

We operate in the United States. If you access the site from another region, you consent to processing in the U.S., where privacy laws may differ. When we transfer data on behalf of customers, we rely on appropriate safeguards such as contractual data protection terms.

8. Minors

Our services target commercial and municipal fleet stakeholders. We do not knowingly collect information from individuals under 16. If you believe we have collected such information, please notify us so we can delete it.

9. Contact & Policy Updates

For privacy questions, data requests, or concerns, email info@canamcustomtrucks.com or write to CanAm Trucks Inc., 1734 University Commercial Place, Charlotte, NC 28213.

We review this policy at least annually and will revise the “Last Updated” date when material changes are published. Continued use of the website after updates constitutes acceptance of the revised terms.

Need to review our data processing terms?

Submit your request and our compliance team will respond with documentation tailored to your procurement requirements.

Contact Compliance Call (704) 334-0322